Privacy
Our Privacy Policy
Last updated: May 23rd, 2024
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.
This Privacy Notice describes the types of information Ombud, Inc. ( "Ombud" "we" or "us") may collect from you or that you may provide when you visit our website at Ombud.com (the "Website") access or use the application (mobile or online) (the "App"), (the App, and Website are collectively referred to herein as the "Services"), or otherwise interact with us (for example, by emailing us), unless a different policy is displayed. This policy also explains our practices for collecting, using, maintaining, protecting, and disclosing that information. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
This Privacy Notice does not apply to information that we collect offline or through any other means, including on any other website or app operated by us or any third party, including our affiliates and subsidiaries. It also does not apply to information that you provide to or that is collected by any third party, including our affiliates and subsidiaries, including, but not limited to, through any application or content (including advertising) that may link to or be accessible from the Services.
This Privacy Notice may change from time to time (see Changes to our Privacy Notice) as required by changes in the Services, applicable law, or as a result of our review of this Privacy Notice, which we do on a regular basis to confirm that it is still accurate. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check back periodically for updates.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect information about you when you input it into the Services or otherwise provide it directly to us. We also collect information automatically as you navigate through the Website or use the App, such as usage details, IP addresses, and information collected through cookies, and other tracking technologies. We may also collect information about you from third parties, for example, our business partners and service providers.
We collect several types of information from and about individuals who access and use our Services (a "User"), including information:
- by which you may be personally identified, such as your name, your picture if you choose to upload it to identify you, e-mail address, telephone number, and position title ("personal information");
- that is about you but individually does not identify you, such as your local time zone, your personal interests, and your actions within the Services (including information about the tasks you complete); and/or
- about your internet connection, the equipment you use to access our Services, and usage details.
The information we collect on or through our Services may include:
| Context | Types of Data | Primary Purpose for Collection and Use of Data |
|---|---|---|
| User Information | When you register for a demo on our Website, set preferences, sign-up for or request more information about the Services, we collect your full name and email address. | We have a legitimate interest in contacting our Users and communicating with them concerning normal business administration such as providing services and other requested information. |
| User Account information | We collect personal information from our Users when they create an account to access and use the Services... | We have a legitimate interest in contacting our Users and communicating with them concerning normal business administration such as providing the Services. |
| Cookies and first party tracking | We use cookies. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. | We have a legitimate interest in making our Website operate efficiently. |
| Emails & Communication | If you receive email from us, we use certain tools to capture data related to when you receive and open our message... | We have a legitimate interest in understanding our Users and providing tailored services. |
HOW WE USE INFORMATION WE COLLECT
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
- To provide the Services and personalize your experience. We use information about you to provide the Services to you, including to process your activity within the Services, authenticate you when you log in, provide customer support, and operate, maintain, and improve the Services.
- For research and development. We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful. We use information and collective learnings (including feedback) about how people use our Services to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our Services and to develop new products, features, and technologies that benefit our users and the public.
- To communicate with you about the Services. We use your contact information to send transactional communications via email and within the Services, including reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support...
- For safety and security. We use information about you and the Services use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity...
HOW WE SHARE INFORMATION WE COLLECT
... (content continues, but would exceed the character limit here)
YOUR RIGHTS TO YOUR INFORMATION
Depending on where you are located and subject to applicable law, you may have the following choices regarding your personal information:
- Access to your personal information. You can review and change your personal information by logging into the Website or App and adjusting your account profile settings.
- Deletion of your personal information. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below.
- Objection to certain processing. Where we are relying on our own legitimate purpose or that of a third-party recipient of the information, in order to use and disclose your personal information...
HOW TO ACCESS AND CONTROL YOUR INFORMATION
... (content continues, but would exceed the character limit here)
HOW WE STORE AND SECURE INFORMATION WE COLLECT
... (content continues, but would exceed the character limit here)
Please contact us with any questions about our Privacy Notice at Privacy@ombud.com.